Privacy Policy

Overview

Noverionex respects the privacy of website visitors, prospective clients, current clients, and business partners. This website is used to present design, branding, web development, and digital systems services; receive project inquiries; schedule consultations; evaluate scope; and communicate about potential or active work.

This Privacy Policy applies to information collected through noverionex.com, including contact forms, project request forms, consultation requests, email links, and related communication used to evaluate or deliver studio services.

Information Collected

Noverionex may collect information voluntarily submitted by users, including:

• Name, business name, email address, phone number, and preferred contact method.
• Project details, goals, brand preferences, service interests, budget range, timeline, industry, and website or portfolio URLs.
• Information submitted through contact forms, request forms, questionnaires, discovery calls, emails, or consultation-related communication.
• Website usage details such as browser type, device type, pages visited, referring pages, approximate location, and interaction behavior through analytics or performance tools.
• Payment, scheduling, or administrative details when required to book or provide services.

How Information Is Used

Noverionex may use collected information to:

• Respond to inquiries, project requests, and consultation requests.
• Evaluate scope and prepare estimates, proposals, designs, strategies, or service plans.
• Provide web design, branding, development, consulting, SEO-oriented setup, automation, and related digital services.
• Improve website content, user experience, presentation, and internal business processes.
• Protect the website and business from spam, fraud, abuse, unauthorized activity, or security issues.

Client & Project Information

Because Noverionex provides custom creative and technical services, clients or prospective clients may share business details, branding materials, login credentials for authorized project work, content drafts, competitor notes, or strategic plans.

Noverionex treats this information as business-confidential in normal professional practice and uses it only for consultation, evaluation, design, development, project delivery, or related client communication unless permission is given or disclosure is required by law.

Sharing Information

Noverionex does not sell personal information. Information may be shared only when reasonably necessary to operate the business, deliver services, comply with legal obligations, process payments, schedule consultations, communicate with clients, or protect legitimate business interests.

Information may be processed through third-party platforms used for hosting, forms, analytics, email, scheduling, payments, design, development, security, or project management.

Cookies & Analytics

This website uses cookies and similar technologies — analytics tools, caching tools, security tools, and spam prevention — to understand website traffic, improve functionality, measure user behavior, protect forms, and optimize the visitor experience.

When you first visit noverionex.com, a cookie consent banner lets you accept all cookies, reject non-essential cookies, or customize categories before optional cookies are set. You can change your choice at any time using the Cookie Settings control. Disabling cookies may affect website functionality.

For product-marketing cookie details related to Noverionex CRM, see also the Cookie Policy where applicable.

Text Messaging (SMS) & Consent

Noverionex offers optional SMS/text message communication for inquiries, project follow-ups, appointment scheduling, service updates, and offers. Text messaging consent is collected through a clearly labeled, unchecked checkbox placed near the phone field on relevant website forms.

• Opt-in is optional. Consent is not required to submit a form, request a project, or purchase any service.
• What you’ll receive. Messages related to your inquiry, scheduling, service updates, and occasional offers. Message frequency varies.
• Rates. Message and data rates may apply depending on your mobile carrier and plan.
• Opt-out. Reply STOP at any time to stop receiving messages, reply HELP for help, or email frank@noverionex.com.
• No third-party marketing. Mobile phone numbers and SMS consent status are never sold or shared with third parties or affiliates for their own marketing purposes.

Consent records: Noverionex stores the date, time, originating form, and consent status of each SMS opt-in so we can honor your preferences and comply with U.S. telecommunications requirements (TCPA/CTIA and carrier A2P 10DLC policies).

Security

Noverionex uses reasonable administrative, technical, and organizational safeguards to protect submitted information. However, no website, email system, form, or internet transmission can be guaranteed to be completely secure.

Your Choices

You may contact Noverionex to request that submitted information be updated, corrected, or deleted, subject to reasonable business, legal, accounting, contractual, or security requirements.

You may also unsubscribe or opt out of non-essential marketing communication when available.

Other Noverionex Products

Noverionex also operates software products such as Noverionex CRM and Warden. Those products have additional product-specific terms and privacy notices covering accounts, billing, CRM records, and security telemetry.

This Privacy Policy is the studio / agency policy for noverionex.com. For Noverionex CRM and Warden account, billing, processor, and security-telemetry privacy terms, see the Noverionex CRM Privacy Policy.

Contact

Questions about this Privacy Policy can be directed to Noverionex.